Privacy Policy
IZ Digital ("we," "us," or "our"), operated by Dr. Ismail Zakaria and headquartered at 1309 Coffeen Ave. Suite 1200, Sheridan, WY 82801, United States, provides marketing services to private healthcare practices worldwide. We take privacy seriously, both yours and, where our work touches it, your patients'. This policy explains what personal information we collect, why, and the choices you have.
1. Information We Collect
Information You Give Us
- Contact details when you email us, message us on WhatsApp, submit a form, or book a call: typically your name, email address, phone number, practice name, and anything you choose to tell us about your practice.
- Booking information when you schedule a growth call through our scheduling provider, including your selected time and time zone.
- Business information you share during an engagement, such as details about your practice, its services, and its marketing accounts, as needed to deliver our services.
Information Collected Automatically
- Usage data such as pages visited, approximate location derived from IP address, device and browser type, and how you arrived at our site, collected through analytics tools.
- Cookies and similar technologies used for site functionality and analytics. You can control cookies through your browser settings; the site will continue to function with non-essential cookies disabled.
Information From Public Sources
When delivering services such as the AI Audit, we review publicly available information about practices, such as websites, business profiles, and published reviews. This is public information reviewed for professional analysis and is handled with care.
2. How We Use Information
- To respond to inquiries and schedule and conduct calls
- To deliver, personalize, and improve our services
- To send service-related communications, and, where you have agreed or where permitted by law, occasional relevant updates you can opt out of at any time
- To create personalized outreach and materials, such as video messages, where we have a legitimate professional basis to contact a practice
- To analyze how our website is used so we can improve it
- To comply with legal obligations and protect our legal rights
We do not sell personal information. We do not share it with third parties for their own marketing.
3. Who We Share Information With
We use a small number of service providers to operate our business, such as scheduling, email, communication, video messaging, analytics, and payment providers. These providers process information on our behalf under their own security and privacy commitments, and only as needed to provide their service to us. We may also disclose information where required by law or to protect rights, safety, or property.
4. International Transfers
We are headquartered in the United States and serve clients worldwide, with team members and service providers located internationally. By using our services, you understand that your information may be transferred to and processed in countries other than your own. We take reasonable steps to ensure it remains protected wherever it is processed.
5. Data Retention
We keep personal information only as long as needed for the purposes described above: for the duration of our relationship with you, and afterward as required for legitimate business, legal, or accounting purposes. Information no longer needed is deleted or anonymized.
6. Your Rights
Depending on where you live, you may have rights over your personal information, including the right to access, correct, delete, or receive a copy of it, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. Residents of the UK, the European Economic Area, and certain other jurisdictions have specific statutory rights, and we honor requests in line with applicable law wherever you are.
To exercise any of these rights, email ismail@iz-digital.com. We respond to verified requests within a reasonable timeframe, and you also have the right to complain to your local data protection authority.
7. Security
We use reasonable technical and organizational measures to protect personal information, including access controls and reputable service providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security, but we treat the information entrusted to us with professional care.
8. A Note on Patient Data
Our clients are healthcare practices, and our services are designed so that we do not need access to patient medical records. Where our work involves systems that may contain patient contact information, such as a practice's review or communication tools, we act under the practice's instructions, access only what is necessary, and treat everything encountered with the confidentiality healthcare information deserves. Practices remain the controllers of their patients' data.
9. Children
Our website and services are directed at business owners and are not intended for anyone under 18. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date, and significant changes will be communicated to active clients directly.
11. Contact
Questions about this policy or your information:
IZ Digital
Email: ismail@iz-digital.com
WhatsApp (messages only): +1 (650) 381-9666
1309 Coffeen Ave. Suite 1200, Sheridan, WY 82801, United States